CARERS at Belong at Home Warrington are celebrating after being ranked in the UK’s top care home groups for seven years in a row.
The not-for-profit community support service operated by dementia specialist, Belong, is also celebrating after gaining a place in the North West Top 20 home care providers, with a perfect 10 out of 10 review score.
Based on independent testimonials on leading reviews website, homecare.co.uk, Belong at Home teams throughout the North West and West Midlands have been named in the country’s Top 20 Large & Mid-size Home Care Groups 2024 – the only not-for-profit service in the country to have won the award every year since 2018.
The result comes from feedback from clients and their families, with over 50 reviews for Belong at Home Warrington team in the past 24 months, earning it a 100 per cent satisfaction review score and a closely fought regional award.
One client reviewed: “They are a first-rate care company. The carers are excellent. They arrive at the correct time. I would recommend Belong at Home to any other person (and have done).”
A daughter of another client said: “The service and caring levels of all of the team are above and beyond any other care companies I have experienced.
“Mum classes every one of them as personal friends rather than carers and she can be choosy about who she calls a friend!”
The achievement recognises the outstanding performance of the highly trained carers in supporting people in their homes in and around Warrington as well as those residing in the Belong village apartments.
The accolade comes hot on the heels of more recent award success, this time at the Stars of Social Care Awards, with area manager, Nicola Hewitt receiving a finalist placing for the Fabulous Frontline Leader Award, while community support worker, Julie Hooper was highly commended by judges in the Reducing Social Isolation Award category.
Andrew Shield, head of operations at Belong at Home, said: “We are very pleased that the hard work and dedication of our teams is recognised by our customers and their families, and we are grateful for their feedback – it really is encouraging. They are the experts in what they need, and we are privileged to support them to live their lives as independently as they can.
