THE recently opened Statham Manor Care Centre at Lymm, has been rated a “good” in all areas following an inspection by the Care Quality Commission (CQC).
The newly built care home on the site of the former Lymm Hotel, provides residential and nursing care to people, some of whom lived with dementia. At the time of the inspection there were 20 people living in the home.
During the inspection, inspectors found systems were in place to monitor the quality and safety of the service. A schedule of audits had been implemented but these could be further developed to improve the effectiveness of the checks. People and their relatives stated the home was well managed and they could raise any complaints or concerns they had with the knowledge they would be listened to, and action would be taken to address the issues.
Systems were in place to manage medicines safely, but they could be improved further and inspectors made a recommendation about this. Staff had undertaken medication training and had their competency assessed and medicines were stored securely. However, records to guide staff when to administer medicines prescribed as and when needed, required further detail.
Most risks had been assessed and were reflected within people’s plans of care. People said they felt safe living in the home. They were supported by trained staff who had been safely recruited and there were enough staff available to support people when they needed it.
Effective systems were in place to maintain the safety of the building and help minimise the spread of infections within the home. Staff were aware of their safeguarding responsibilities and how to raise any concerns.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. However, inspectors made a recommendation regarding the use of mental capacity assessments as they could be completed more robustly. Records showed that people’s nutritional needs and preferences were assessed, and people said they enjoyed the meals available.
Feedback regarding the care and support people received was positive. People said they were well cared for, and that staff were kind, caring and worked in ways that protected their privacy.
Staff encouraged people’s independence where possible and systems in place supported people to be involved in decisions regarding their care. Most care plans were detailed and reflected people’s needs and preferences.
Staff were trained to support people at the end of their lives and support provided to people at those times was complimented by relatives. A range of activities were available for people to participate in, and people were supported to maintain relationships that were important to them.
The inspection was prompted in part due to concerns received about the care and support provided to people. A decision was made to inspect and examine those risks. Inspectors found no evidence during this inspection that people were at risk of harm from this concern.
For more details, the full report is on the CQC website at www.cqc.org.uk.
